We design stunning, commercially focused websites that improve your customers’ shopping experience. Our skilled web designers are specialists in creating ecommerce sites that are user friendly. Above all we are passionate about providing a bespoke service.

Our disciplined design process, combined with the flexibility of e-commerce platforms allows us to create sites that will make your customers’ journeys engaging and rewarding, ultimately making your customers feel comfortable to make that purchase. We also understand the importance of learning your brand, your business model and your target audience which in turn allows us to deliver the perfect e-commerce solution for you.

Overview

• Bespoke design concept and construction of dynamic database driven website
• Content Management System (CMS) web based WYSIWYG administration tool
• CMS accessible anywhere in the world, 24 x 7
• Make changes to your e-commerce site in real-time, only Internet Explorer or any other web browser is required.
• Website content control, adds, edit, and delete unlimited number of pages, text and images
• Product catalogue - add, edit, and delete unlimited number of products
• Ability to add additional images for each product to showcase the details with enlarge and zoom control
• High quality auto-thumbnail creation (upload the enlarged image and the main image and thumbnails are auto-generated for you)
• Built in file and image upload facility within CMS
• General contact form for enquiries
• Special offers section (ability to assign a product as being "on offer" or "featured" within CMS)
• Product search facility (department, category, part number, description, brand, title)
• Associated and alternative products section
• Ability to assign options to products (colour, style, size, format) with ability to assign an additional cost for the various options without having to create each product separately

• "Breadcrumb" trail showing where the user is within the site
• Separate billing and delivery address
• Online and off-line facility for products so they can be prevented from being displayed on the website
• Integrated with either WorldPay, SagePay, Google Checkout, PayPal or any other preferred system
• Order management
• Customer management
• Add to mailing list (data can be download into XLS format)
• Standard reports - Daily Sales, Best Customers, Stock Report
• Statistics on website traffic and hits
• Google Product Feed
• Multiple Currencies

Further Details

Orders – Depending on your process of managing an order, you will have the facility to create a number of order statuses. For example Pending, Delivered, Waiting on Stock etc. These can be changed to suit you and tagged to each order. Changing the status of an order will generate an e-mail informing the customer of the order status. The customer will also have the facility to log into their account and view this information. This enables you to manage orders into groups and also keeps the customer informed.

Shipping Rates –The shipping rates can be updated by you. As time goes by you will find that courier companies will reduce their rates the more business you provide to them. Giving you the flexibility to define the shipping rates allows you to change them with ease. We have modules that work with a number of major courier companies and that calculate the delivery charge based on the shipping post codes or weight. We can also integrate Royal Mail First Class Post and Special Delivery which are based on the total weight of the consignment.

• Product Status – In Stock – Out of Stock. Selecting out of stock can be highlighted on the site.
• Product Name
• Product Description
• Product Quantity – will create an online stock management system
• Product Model Number
• Product options – In the case of items with variations we can create drop down menus as options.
• Product main image – Browse to a file on your desktop and the image will automatically re-size according to the design we create. There will be a small, medium and large images created.
• Additional Product detail images
• Product Price
• Tax Class – VAT
• Product Weight – Only required if you charge customer delivery depending on weight
• Product associations – Specify which products should appear below the product when viewing the detailed description (e.g. “people who bought this product also bought these”).
• Meta Data

Customers – This will be the main area where your customers and orders will be listed. You will be able to sort orders based on the order status you define and search by order number, should you need to check the details of an order. You can also list customers alphabetically or search for a customer.

Each order will contain:

• Name
• Surname
• Address Line 1
• Address Line 2
• Address Line 3
• City
• Postcode
• Country

• Name
• Surname
• Address Line 1
• Address Line 2
• Address Line 3
• City
• Postcode
• Country

• Quantity
• Name
• Product Model Number
• Product options – If selected
• Total Price
• Delivery

• Information on preferred delivery date
• How did you find the website?
• Is there anything you wanted that did not appear on the website?

• Where you are able to type comments about the order, you have the option to inform the customer of your comments or not.

• This will list the defined status in the form of a drop down menu.

• Invoice
• Packaging Slip
• Label for Boxes

• Products viewed count – Will list what product has had the most views.
• Customer’s orders total – Lists your customer’s name and order value, clicking their name leads to their details.
• Export Customers – Download database in Microsoft Excel for mail merging
• Ad results – View which affiliates are creating you revenue. If for example we start off with paid advertising we will track every keyword with a unique name so that we can review and report what keywords are providing conversions.

Monthly Sales and Tax – You will be able to see the sales you have generated month by month.

• Users of the website will be able to sign up for your newsletter either on the home page or when registering with the website.